Employee Engagement! What is employee engagement? Engaged employees really care about the company. They are willing to “give whatever it takes” to make the company the best it can be. Engaged employees have an emotional bond to the company, which results in higher levels of productivity, increased customer satisfaction, and
We hear a lot about strategic planning these days….but does it work? Often we hear; my business is doing fine…I got here without a strategic plan…why bother? The answer; because your competitors are…and they are looking for ways to grow their business…which means taking business away from yours. Strategic planning
by Norman Lanier, Ph.D, Corporate Psychologist & Executive Coach Autumn, or Fall, is the third of the four seasons in those areas that have four seasons, and is a transitional time (September 24-December 22) from the sunshine, heat and glory of summer to the darkness, cold and bleakness of winter. Those of
by Norman Lanier, Ph.D, Corporate Psychologist & Executive Coach Ranking right up there near the age-old question, “Why do bad things happen to good people?” is a somewhat similar and equally puzzling question, “Why are people resistant to change?” Rabbi Harold Kushner, in preparing to write When Bad Things Happen to Good
by Norman Lanier, Ph.D, Corporate Psychologist & Executive Coach John Ray was a Southern gentleman, colorful entrepreneur, race car driver and chef who I met when he was catering an Employee Appreciation Day event in Talladega, Alabama. He was friendly and easy to get to know, and he told me most of
By Michele Parrish, Editorial Contributions by Norm Lanier, Ph. D. A couple of years ago I started articulating the work I do as an executive coach as “helping brilliant people shine brighter.” Yes, even the most brilliant people can grow. Our strengths are what make us shine, and there has been
JOHN RAY’S SECRET SAUCE Part III – John’s Insights into Human Relations by Norman Lanier, Ph.D, Corporate Psychologist & Executive Coach John Ray was a large, brawny man who probably had never met a stranger. To say he was down to earth was an understatement. His reputation preceded him; he was
by Norman Lanier, Ph.D, Corporate Psychologist & Executive Coach Years ago, I was consulting with a company in Talladega, Alabama. The company had a 3-shift operation, and its leader had pulled together and developed an exceptional management team. Quarterly, if the company achieved its goals and objectives, all employees were treated
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