Emotional Quotient

How to Make Strategic Planning Smart and Simple

We hear a lot about strategic planning these days….but does it work? Often we hear; my business is doing fine…I got here without a strategic plan…why bother? The answer; because your competitors are…and they are looking for ways to grow their business…which means taking business away from yours. Strategic planning

THE IMPORTANCE OF EMOTIONAL INTELLIGENCE

Like many concepts, EMOTIONAL INTELLIGENCE (EQ) is something people knew about and described for years before someone (in this case, Daniel Goleman) hung a label on it that stuck. EQ was a clever play on words—IQ was short for Intelligence Quotient, and EQ has become short for the intelligence that

THE ART OF RELATING: JOHN RAY’S SECRET SAUCE Part II – The Real Recipe

by Norman Lanier, Ph.D, Corporate Psychologist & Executive Coach For those of you who were able to delay gratification, we have John Ray’s Secret Sauce recipe and we are going to share it—including all of the ingredients. As you may recall from last time, years ago I was consulting with a company