EMOTIONAL INTELLIGENCE, TIP OF THE WEEK – 03/23/2021 Rock climbing is challenging, puzzling, and continuously changing. When we are connected with the rope where someone is belaying us, we are capable of taking the risks, finding the right holes, and moving up. The belayer knows when to give us more rope so
by Norman Lanier, Ph.D, Corporate Psychologist & Executive Coach John Ray was a Southern gentleman, colorful entrepreneur, race car driver and chef who I met when he was catering an Employee Appreciation Day event in Talladega, Alabama. He was friendly and easy to get to know, and he told me most of
A new year is a “temporal landmark” (a phrase coined by social scientists)—a point in time for a fresh start and a chance to begin again. In our businesses, we build new budgets, refresh/add to strategic plans, and hopefully, look at our own resources and skillsets to think about
Like many concepts, EMOTIONAL INTELLIGENCE (EQ) is something people knew about and described for years before someone (in this case, Daniel Goleman) hung a label on it that stuck. EQ was a clever play on words—IQ was short for Intelligence Quotient, and EQ has become short for the intelligence that
by Norman Lanier, Ph.D, Corporate Psychologist & Executive Coach For those of you who were able to delay gratification, we have John Ray’s Secret Sauce recipe and we are going to share it—including all of the ingredients. As you may recall from last time, years ago I was consulting with a company
by Norman Lanier, Ph.D, Corporate Psychologist & Executive Coach Years ago, I was consulting with a company in Talladega, Alabama. The company had a 3-shift operation, and its leader had pulled together and developed an exceptional management team. Quarterly, if the company achieved its goals and objectives, all employees were treated
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