February 12, 2021

Service Skills – There is Nothing Soft About Service Skills

Clients ask about what we offer for “soft skill” training. We love detailing our work in this area as it is foundational to the Parrish Partners’ view on individual and team development. Our bottom line is this: we don’t see anything soft about service and interpersonal skills. A commonly utilized

Look for Changes in Behavior

Kim needed to solve a difficult problem for her customer, and she knew she couldn’t do it alone. But every time she turned to her co-workers for help, she heard things like, “It’s is not my issue” or “I’m not responsible for this.” Kim felt overwhelmed, helpless, and alone. Her